frequently asked
Questions
Below are some of the most frequently asked questions (FAQ) that we get from potential clients. Our goal is to give you clarity and assurance about what kinds of solutions we offer regarding what you are going through. If you can't find an answer to your question below, we are glad to connect with you through the contact form on the right. Thank you for being on our website and having an interest in improving your mental health. We look forward to connecting with you.
Do you offer online therapy sessions?
Yes. Online therapy is available to residents of Texas and Florida at a time and date that is convenient for you. Many of my clients come for a session in Flower Mound when they are in town and then continue the course of therapy online. Online therapy is a good choice for you if you are constantly out of town or away at college, have a challenging work schedule, or find it difficult to make it into the office.
Do you accept insurance?
Do you offer free Christian counseling?
We offer a free 15-minute consultation so you can ask questions and see if we’re the right fit, with no pressure and no cost. For ongoing sessions, your insurance may cover some or all of the cost. For Texas clients, we’re in network with Blue Cross Blue Shield, Aetna, UnitedHealthcare, Optum, Medicare, and Curative. Depending on your plan, your out-of-pocket cost could be as low as $0. Call the number on your insurance card to check your mental health benefits, or ask us during your consultation.
How can I make Christian counseling affordable?
- Use your insurance: For Texas clients, we’re in network with Blue Cross Blue Shield, Aetna, UnitedHealthcare, Optum, Medicare, and Curative. Many clients pay only their usual copay.
- Out-of-network benefits: We provide superbills you can submit to your insurance for possible reimbursement.
- Private-pay package rates: Prepaid session packages lower the cost per session. Ask about package options during your free 15-minute consultation.
Will my insurance cover Christian counseling?
In most cases, yes. Sessions are provided by a Licensed Professional Counselor–Supervisor and billed like any other mental health therapy. Your faith is part of your care, and your coverage works the same way.
Who can you see?
Texas residents, in person in Flower Mound or online, and Florida residents through secure telehealth. Florida sessions are private pay, and package rates are available.
How long is a therapy session?
How can I get started?
Book your free 15-minute consultation online, call (940) 240-2234, or send me a message. We will talk briefly about what is going on, answer your questions, and see if we are a good fit.
How long will therapy take?
The length of therapy will vary depending on the individual and their circumstances. The duration of therapy, and the number of sessions you'll need will be unique depending on what we determine will help you accomplish your goals depends, your own desire for personal development, your commitment, and the reasons why you're seeking counseling to begin with.
What can therapy do for me?
Do I really need therapy?
Often, it's helpful and necessary to have additional support and understanding when it comes to the obstacles you are going through. As a licensed psychotherapist, I can also help you understand how to modify your behaviors and emotions so that you're not controlled or overwhelmed by them. The benefits are long-lasting and can affect every aspect of your life from your relationships, to your career, to personal development, and even to how well you know yourself.
How do I know if therapy is right for me?
Your reasons for coming to therapy are unique to you, whether you are going through a big life change or a specific event like grief, or just aren’t dealing with stressful situations ideally. Many people reach out for help with grief, anxiety, relationship issues, or when they feel stuck and just don’t know what to do.
Therapy is a personal decision, but if you take a look at your life, and your desire is to make a change that starts from within, it’s likely that therapy could be a great benefit.
What can I expect from therapy?
Click here to learn more about therapy with me, Alexandr Philip.
Can I pay with a credit card?
Yes. Cash, credit cards, or checks are all accepted for payment at the time of service.
Still on the fence? Here are some of the most common benefits of therapy:
- Understanding your own motivations better
- Working towards your goals and dreams
- Building a skill set to develop healthier relationships
- Learning resources you can use to stop the issues that brought you to therapy
- Managing problem areas in your personal life, such as stress or anxiety.
- Creating new patterns of behavior for yourself
- Changing your problem-solving perspective
- Boosting your self-esteem and confidence
What can I do to get the most out of therapy?
Your dedication is crucial to achieving a successful outcome in therapy. Be an active participant! Talk, listen, and ask questions. By being receptive to your treatment plan, and willing to follow it, you can get the most out of your sessions.
What is your cancellation policy?
If you do not attend your scheduled appointment, and you have not notified me at least 48 hours in advance, you will be required to pay the $130 cancellation fee.
Is it ok to give your therapist a gift?
It depends on the situation. According to the state board, the licensee (your Therapist) must not give or accept a gift from a client or a relative of a client valued at more than $50.00.
Speak to Someone
We're here for you. Fill out the contact form below, and we'll be in touch to book a free consultation and book your first session. You may also call (940) 240-2234.
Video Resources for Mental Health with Alexandr Philip
Get some practical insights on mental health from Alexandr. These video resources are informative and are not to be used in place of counseling.
Our Approach
At Heavenly Counseling, we truly believe that God’s love has the power to heal, restore, and bring new hope to both individuals and families. Life can feel heavy—whether you’re dealing with anxiety, depression, relationship issues, past hurts, or just feeling far from God. We understand that these struggles aren’t just “in your head”; they can affect your heart, your faith, and how you see yourself and God.
For clients who want a Christian, faith-based approach, we gently and thoughtfully bring your faith into the counseling process. That might look like exploring what Scripture says about what you’re going through, looking at unhelpful beliefs or patterns in light of God’s truth, inviting God into your pain through prayer (if you’re comfortable), and grounding our work in the hope we have in Christ. We also use practical, evidence-based counseling tools, because we believe God can work through both spiritual insight and wise, clinical care.
We know that everyone’s faith journey is different. Some people come in feeling close to God, others feel distant, confused, or even hurt by past church experiences. Wherever you are, there’s room for your questions, doubts, and honesty. You don’t have to “have it all together” to be welcome here.
Above all, we want you to experience this as a safe, caring place. Our commitment is to offer support that is confidential, compassionate, and non-judgmental. You’ll be listened to, not lectured. We’ll walk alongside you as you work through your challenges, rediscover your identity and worth in Christ, and begin to experience more peace, freedom, and hope for the future.
Services Offered
Individual Counseling
Life can feel overwhelming at times. You may be carrying heaviness from anxiety, depression, stress, anger, or unresolved hurt and not know where to begin. Individual counseling offers a safe, confidential space where you don’t have to navigate it all on your own.
In our one-on-one sessions, we slow down and make room for your story—your thoughts, emotions, past experiences, and current struggles. Together, we look at the patterns that are keeping you stuck and begin to develop healthier ways of thinking, coping, and relating to others. You’ll receive practical tools to handle everyday stress, set boundaries, and respond differently when old triggers show up.
For clients who desire a Christian, faith-based approach, we also explore your challenges in light of your relationship with God and your core values. This may include gently integrating Scripture, prayer (if you’re comfortable), and biblical truth as we talk about identity, shame, forgiveness, and purpose. The goal is not just symptom relief, but deeper healing—emotional, mental, and spiritual—as you grow in your sense of who you are in Christ.
Anxiety Counseling
Anxiety can quietly take over so much of life. Maybe you’re constantly on edge, replaying conversations in your mind, imagining worst-case scenarios, or feeling a tightness in your chest that never really goes away. It can look like racing thoughts, difficulty sleeping, irritability, trouble concentrating, or a vague sense of dread you can’t quite explain. Over time, anxiety can affect your relationships, work, physical health, and even how you relate to God.
If you’re feeling this way, you’re not alone—and you are not “less spiritual” or “weak” because you struggle with anxiety. Many sincere Christians wrestle with worry and fear even while they love God and want to trust Him. Our goal in Anxiety Counseling is to give you a safe place to be honest about what you’re experiencing, without shame or judgment, and to walk with you toward real, practical relief.
In our sessions, we take time to understand your anxiety more clearly:
- What tends to trigger it?
- How does it show up in your body, thoughts, and emotions?
- How have you learned to cope—by avoiding, overworking, people-pleasing, or trying to control everything?
From there, we work together to build tools and strategies that fit you. This may include grounding techniques to help your body calm down, challenging unhelpful thought patterns, setting healthier boundaries, and practicing new responses when anxiety rises. The goal isn’t to “fix” you, but to help you feel more steady, clear-minded, and capable of responding instead of feeling overwhelmed.
For clients who desire a Christian approach, we also look at anxiety through the lens of faith.
This can involve:
- Exploring what Scripture says about fear, worry, and God’s presence—not as quick “band-aids,” but as deep truths to gently wrestle with and rest in
- Identifying underlying beliefs (like “I’m alone,” “I have to hold everything together,” or “If I fail, I’ll be rejected”) and weighing them against who God says He is and who He says you are
- Talking honestly about how anxiety has impacted your walk with God, including guilt, confusion, or disappointment you may feel
- Inviting God into your anxious moments through prayer, if you feel comfortable
We seek to integrate biblical truth with sound, evidence-based counseling, trusting that God can work through both spiritual insight and wise psychological tools. Our commitment is to offer care that is confidential, compassionate, and non-judgmental. Step by step, we’ll walk with you as you learn to better understand your anxiety, respond to it in healthier ways, and experience greater peace, hope, and security in Christ.
Grief and Loss Counseling
Grief touches every part of who we are. You might be grieving the death of a loved one, the end of a relationship, a miscarriage, a lost job, a major life transition, or even the loss of a future you hoped for. Grief can bring waves of sadness, anger, numbness, confusion, or questions about God and His goodness. You may feel like others expect you to “move on” before you’re ready, or that no one fully understands what you’re going through.
Grief and Loss Counseling offers a compassionate space to honor your loss without rushing your process. We make room for your tears, your questions, your memories, and even your anger or disappointment. Together, we talk through what this loss has meant for you, how it has impacted your daily life, and what it looks like to take small, gentle steps forward.
For those who desire a Christian, faith-based approach, we look at grief in light of God’s heart and His promises. This may include exploring how God meets us in sorrow, how Scripture speaks to lament and hope, and how to hold both pain and faith at the same time. We don’t minimize your loss with quick answers; instead, we walk with you as you wrestle honestly and seek comfort in God’s presence.
Our desire is to help you:
- Name and validate the different parts of your grief
- Understand that your grief journey is personal and does not have to match anyone else’s timeline
- Find ways to remember and honor what you’ve lost
- Experience comfort, meaning, and a renewed sense of hope in the midst of your sorrow
While grief may always be a part of your story, it doesn’t have to be the end of your story. With time, care, and God’s help, it is possible to move toward a place where you can carry your loss with more peace, compassion for yourself, and trust in God’s nearness.

Who Can Benefit
Deepen their faith
Christian counseling can help individuals deepen their faith and relationship with God by providing spiritual guidance and support.
Share beliefs
People looking for a therapist who shares their religious beliefs can benefit from Christian counseling. They can discuss their issues with someone who understands their worldview and can offer faith-based solutions.
Healing emotional pain
Christian counseling can help individuals heal from emotional pain by offering a safe and non-judgmental environment to discuss their feelings. Your counselor can also guide forgiveness, letting go of negative emotions, and developing healthy coping mechanisms.
Personal growth
Christian counseling can help individuals grow personally and spiritually by helping them live a more fulfilling and purposeful life. A counselor can help clients identify their strengths, overcome obstacles, and better understand their purpose.
Improved relationships
Christian counseling can help individuals improve their relationships by guiding communication, forgiveness, and conflict resolution. A counselor can help clients develop healthier patterns of interaction with their loved ones and strengthen those relationships.
Getting Started
Schedule an Appointment
To schedule an appointment, you can either call or use the contact form above to get in touch. We will do an assessment over the phone where we ask for some basic information about you, your reason for seeking counseling, and your availability. You can also discuss any preferences you have for the type of counseling you want to receive.
What to Expect in Your First Session
In your first session, you will likely spend time getting to know your counselor and discussing your reasons for seeking counseling. Your counselor may ask questions about your background, family, and other vital areas of your life. Together, you will work to establish goals for your counseling journey and identify strategies for achieving them.
Contact Us Today!
Thank you for your interest in Christian counseling. We are here to provide a safe and supportive environment where you can find hope and healing through faith-based counseling.
We encourage you to take the first step toward hope and healing by contacting us today. We are ready to support you and we look forward to helping you find the strength and resources you need to overcome life's challenges.
Please get in touch with us with any questions or to schedule an appointment. We are here for you and look forward to walking alongside you on your journey toward healing and hope.
Contact us today and book your 15-minute consultation to begin your journey with Heavenly Counseling!
Get Started
Fill out the form below and we’ll be in touch to book a 15-minute phone consultation to assess the best path to help you.
Find Hope and Healing
Psychedelic Integration Therapy: A Gentle Guide to Healing and Growth
A psychedelic experience can feel like a lifetime of insight condensed into a few powerful hours. But what happens next? It’s common to feel a mix of…
What Is Social Interaction? A Gentle Guide to Meaningful Connection
Have you ever felt a wave of anxiety before walking into a room full of people? Or found yourself replaying a simple conversation, worried you said…
How to Rebuild Trust in a Relationship: A Gentle, Step-by-Step Guide
When trust is broken, the ground beneath you can feel like it has disappeared. Conversations that once brought you closer now feel like minefields,…
Finding Free Online Christian Counseling: A Compassionate Guide
When you’re navigating a difficult season, the weight can feel overwhelming. You long for a listening ear and wise guidance from someone who…
Finding a Grief Support Group Near You: A Gentle Guide to Healing
When you’re navigating the deep waters of grief, it can feel as though you’re completely alone on a vast, quiet ocean. The thought that no one could…
What Is a Bereavement Counselor? A Guide to Grief & Healing
The weight of grief can feel heavy and isolating, leaving you to wonder if the waves of emotion you’re experiencing are ‘normal.’ Friends and…
Why Can’t I Concentrate? A Gentle Guide to Finding Your Focus
That familiar fog rolls in again. You’re staring at a screen, reading the same sentence for the fifth time, but the words refuse to connect. The…
Online Christian Counseling: A Gentle Path to Healing and Hope
Have you ever felt caught between your faith and your mental health? Perhaps you’ve worried that a secular therapist wouldn’t understand your…
How to Build a True Emotional Connection in Your Relationships
You can talk for hours, share the same space, and go through the motions of a close relationship, yet still feel a quiet, lingering distance. It’s a…
How to Find the Right Therapist: A Patient’s Guide to Making the Perfect Match
The right therapist can change your mental health for the better. Studies show that 70% of people feel less anxious or depressed after trying online therapy for just a few weeks. These results look promising, but getting quality mental health support is tougher than...









