frequently asked

Questions

Do you offer online therapy sessions?
Yes. Online therapy is available to residents of Texas at a time and date that is convenient for you. Many of my clients come for a session in Flower Mound when they are in town and then continue the course of therapy online. Online therapy is a good choice for you if you are constantly out of town or away at college, have a challenging work schedule, or find it difficult to make it into the office.
Do you offer a free consultation?
Yes. I offer a free 20-minute consultation (over the phone), so you can get a sense of whether we are a good match. Please call or fill out the contact form to set up your free consultation.
Do you accept insurance?

Yes. I currently accept Aetna, Optum, United Healthcare, and Friday Health Plan. Additionally, I can provide a superbill if you’re out of network, which may allow you to be reimbursed by your carrier if it’s not one of the ones listed above. I also accept private pay clients.

How long is a therapy session?

A session is approximately 53 minutes. For a free initial consultation, please give me a call, or just fill out the contact form and click send.

How can I get started?

Click here to send me a message or give me a call. Click here to learn more about therapy and feel free to reach out for help.

How long will therapy take?
The length of therapy will vary depending on the individual and their circumstances. The duration of therapy, and the number of sessions you’ll need will be unique depending on what we determine will help you accomplish your goals depends, your own desire for personal development, your commitment, and the reasons why you’re seeking counseling to begin with.
What can therapy do for me?
The benefits you receive from therapy will depend on your needs and goals for therapy. I am here to support, teach you new ways to cope, and help you discover tools that you can apply to tackling anxiety, grief, parenting, relationship troubles, or even creative blocks.


You don’t need to be struggling with a mental health diagnosis to find therapy beneficial. The skills and resources that you acquire in therapy are applicable to all aspects of your life, including grief, family problems, work issues, and more.

Do I really need therapy?
Often, it’s helpful and necessary to have additional support and understanding when it comes to the obstacles you are going through. As a licensed psychotherapist, I can also help you understand how to modify your behaviors and emotions so that you’re not controlled or overwhelmed by them. The benefits are long-lasting and can affect every aspect of your life from your relationships, to your career, to personal development, and even to how well you know yourself.
How do I know if therapy is right for me?
Your reasons for coming to therapy are unique to you, whether you are going through a big life change or a specific event like grief, or just aren’t dealing with stressful situations ideally. Many people reach out for help with grief, anxiety, relationship issues, or when they feel stuck and just don’t know what to do.


Therapy is a personal decision, but if you take a look at your life, and your desire is to make a change that starts from within, it’s likely that therapy could be a great benefit.

What can I expect from therapy?

Click here to learn more about therapy with me, Alexandr Philip.

Can I pay with a credit card?
Yes. Cash, credit cards, or checks are all accepted for payment at the time of service.
Still on the fence? Here are some of the most common benefits of therapy:
  • Understanding your own motivations better
  • Working towards your goals and dreams
  • Building a skill set to develop healthier relationships
  • Learning resources you can use to stop the issues that brought you to therapy
  • Managing problem areas in your personal life, such as stress or anxiety.
  • Creating new patterns of behavior for yourself
  • Changing your problem-solving perspective
  • Boosting your self-esteem and confidence
What can I do to get the most out of therapy?
Your dedication is crucial to achieving a successful outcome in therapy. Be an active participant! Talk, listen, and ask questions. By being receptive to your treatment plan, and willing to follow it, you can get the most out of your sessions.
What is your cancellation policy?
If you do not attend your scheduled appointment, and you have not notified me at least 24 hours in advance, you will be required to pay the full cost of the session.
Is it ok to give your therapist a gift?
It depends on the situation. According to the state board, the licensee (your Therapist) must not give or accept a gift from a client or a relative of a client valued at more than $50.00.

Speak to Someone

We’re here for you. Fill out the contact form below, and we’ll be in touch to book a free intro call and book your first session. You may also call (214) 436-2272.

    Heavenly Counseling, PLLC
    “Though good advice lies deep within the heart, a person of understanding draws it out.” -Proverbs 20:5

    (214) 436-2272

    3861 Long Prairie Road, Suite 101
    Flower Mound, TX 75028

    Request appointment